We've recovered

$0+

in chargebacks.

Across 350+ disputes won across 10+ SaaS businesses.

Stripe gives you a text box and a deadline. ChargebackWON gives you the exact system to fight back: templates, reason-code playbooks, and expert review that actually wins.

Start winning disputes See how it works

SaaS and digital products

Stripe reason-code specific

Prevention and response

The problem

Stripe gives you a text box. That's it.

Stripe tells you to provide evidence but gives zero guidance on what actually wins
Most founders guess, submit weak evidence, and lose, writing off the revenue
The same disputes keep happening because nobody fixes the root cause

stripe.com/disputes Needs response

This payment was disputed

The cardholder claims they did not authorize the purchase.

You may either counter the dispute by providing evidence to prove that the cardholder is the legitimate purchaser, or you can accept this dispute immediately to refund the cardholder and close the dispute.

No guidance. No templates. Just a deadline.

How ChargebackWON works

Prevention first. Response second.

Prevent disputes

Fix your checkout language, billing descriptors, Terms of Service, cancellation flow, and email receipts so disputes never happen, or fall apart in your favor when they do.

Respond with precision

Use our reason-code specific templates and evidence checklists. Know exactly what to write, what to upload, and how to structure your rebuttal for each dispute type.

Get expert eyes on it

Submit your open dispute for human review. Get specific feedback on your response and evidence before you submit, so you go in with your strongest possible case.

Pricing

Get started today.

Prevention Kit

$97

one-time payment, instant PDF download

Checkout language guide
Terms of Service clause library
Email receipt and confirmation templates
Stripe setup audit checklist

Get the Prevention Kit

By purchasing you agree to the Terms of Service. All sales are final and non-refundable. This product provides educational information and templates for handling chargebacks and does not constitute legal advice.

Need more than a playbook? Let's talk.

Expert Review

High value open dispute with stakes too high to risk. We review your case and tell you exactly what to submit before you do.

Best for disputes over $1,000

Managed Disputes

We take the lead on every dispute end-to-end on a monthly retainer. Your involvement kept as minimal as possible.

For businesses with ongoing volume

Custom pricing based on volume and complexity. We keep our roster small to maintain quality.

Get in touch

"I was tired of losing disputes so I studied every single win and dug deep into American Express, Visa, and Mastercard's own dispute materials to find what actually works. Disputes are winnable if you know what you're doing. I learned how to do this so you don't have to."

$175K+Personally recovered

350+Disputes won

10+SaaS businesses

CFO and Director of Customer Success, across multiple SaaS businesses

FAQ

Common questions

Is this only for Stripe?

The templates and frameworks are built primarily around Stripe's dispute interface and reason codes. The prevention playbook, checkout language, Terms of Service, and email receipts applies to any payment processor.

What if I sell physical products, not SaaS?

ChargebackWON is purpose-built for SaaS and digital products. Our methods can help with physical goods disputes, but that is not our focus.

How is this different from just googling chargeback advice?

Generic advice tells you to upload your Terms of Service. ChargebackWON tells you exactly what types of evidence to gather, what to screenshot, what to export from your CRM, and how to structure and upload it for the specific reason code you're fighting, based on 350+ real wins and counting.

What is the Expert Review and who is it for?

The Expert Review is a done-with-you service for high value open disputes. Best suited for disputes over $1,000. Use the contact form to reach out and we will do a brief intake to assess your case before moving forward.

What is Managed Disputes and how does it work?

Managed Disputes is a monthly retainer for SaaS businesses with recurring chargeback volume. We take the lead on every dispute while you provide access to the accounts and data we need. Use the contact form to tell us about your business.